Huel Food Safety and Quality Controls

Here at Huel, excellent nutrition and health are key, so we have listed some of the information that confirms this commitment to health and safety throughout all aspects of Huel.

Quality Ingredients

For information on how our ingredients are produced, please see our article How Huel and the Huel Ingredients are Produced.

All ingredient suppliers must go through a rigorous screening process before we approve the ingredients for use. This process includes:

• Specifications: we specify the standards that we expect our ingredients to meet and suppliers must sign up to these standards prior to use
• Supplier assessment questionnaires: we ask suppliers about their processes and how they operate and will only agree to work with the supplier once we are completely satisfied with the information provided
• Audits: we regularly visit our suppliers to make sure that they are meeting the standards that we expect
• Accreditations: we ask that all our suppliers meet industry-recognised food standards
• Testing: we carry out independent testing of our ingredients
• Incoming goods checks: all ingredients are inspected prior to use in our products

Quality Production

We work with a number of co-packers to produce Huel products and it’s important to us that our suppliers are able to meet the highest production standards so that Hueligans are delivered their products in perfect condition. Our sites are all FDA approved.

We have our own internal quality team who work with our suppliers and we set our own product-specific processing standards that make sure Huel products are processed in a way that ensures their quality. We visit and audit all our sites frequently. All products have specific product-quality requirements and are assessed against these requirements throughout production. If we feel that any product does not meet these requirements, the product will not leave our supplier’s facility. Our quality team also taste all of our products weekly at the Huel head office to double-check products are meeting our quality requirements.

Pesticides

While there are valid criticisms relating to the use of certain pesticides in the past, we at Huel agree with the responsible use of certain pesticides. As such, we take measures to check how and which pesticides are being used and if any residual presence can be found in Huel:

• We visit our ingredient suppliers to see how our ingredients are grown and processed. We look at what pesticides they are using and how they control their use.
• We check the levels of pesticides in all ingredients before we use them in any product.
• We annually test all finished products for the presence of over 470 different pesticides. These are tested to extremely low levels, often to the limits of current testing methods.

Heavy Metals

The heavy metals include arsenic, cadmium, lead, and mercury. The long-term ingestion of heavy metals has been shown to have harmful effects. As heavy metals are naturally found in the environment (e.g. in water, soil, and the air) they can accumulate in foods. However, the levels of contamination may also be increased through human activities such as farming, ingredient and processing, and storage.

Numerous studies have been undertaken to identify safe consumption levels, and at Huel we work to recommended levels as outlined by the European Food Safety Authority (EFSA) where available; see here.

We periodically test products to identify heavy metal levels and to measure them against the recommended intake levels. We also visit our suppliers so that we can understand where our ingredients come from as part of our procurement procedure.

Gluten-Free

Huel Black Edition, Ready-to-drink, and Bars are gluten-free. Previously, Regular Huel Powder v3.0 was not suitable for coeliacs due to gluten content. However, with the introduction of gluten-free oats in newly updated Huel Powder v3.1, individuals with coeliac disease or other gluten-related sensitivities can now enjoy this product. As always, all of our gluten-free offerings undergo stringent batch testing to ensure they contain less than 20ppm of gluten.

Allergens

We routinely test all ingredients to assess the presence of allergens. If we think that there is a likely risk of contamination, we will either look for an alternative supplier or we warn customers of any possible issue via a ‘may contain’ message. Where we identify allergens in ingredients, we clearly highlight these on our packaging and website.

In terms of labeling, we follow current legislation that requires specific allergens to be labeled where present. However, we recognize that people can suffer from allergies that are outside the US recognized ‘key allergens’, so we assess ingredients and keep a record of other ingredients in our product that may have allergenic potential. If you have any specific inquiries, please contact us.