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The IRS allows you to use your pre-tax funds for purchases from Huel with a Letter of Medical Necessity (LMN), which Truemed helps you obtain.
Huel does not control the outcome of the reimbursement process, so Huel cannot guarantee whether your claim will be successful.
1. Complete your purchase
Use your regular payment method to purchase your favorite Huel products. Both subscriptions and one-off purchases are eligible for reimbursement.
2. Submit Health Evaluation Form on the same day as purchase
After completing your purchase, you’ll receive an order confirmation email from Huel with a link to the TrueMed Health Evaluation Form. To qualify for reimbursement, complete and submit the form on the same day as your purchase. A licensed provider will review your submission and issue a Letter of Medical Necessity (LMN) with the same date as your purchase.
3. Watch for updates from TrueMed about your eligibility and Letter of Medical Necessity
TrueMed will follow up with you regarding your eligibility status and provide instructions for submitting reimbursement. They will contact you using the email provided on the Health Evaluation Form.
Need your invoice?
You will only need your invoice when submitting your reimbursement claim. Invoices are available for orders placed on or after November 29, 2024. To download yours:
Important: To ensure your purchase qualifies for reimbursement, the LMN must be dated the same day as your purchase.
Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) let you set aside pre-tax dollars to cover eligible healthcare expenses. Not sure if you have an HSA or FSA? Check with your employer or insurance provider to find out.
Yes, one-off purchases and subscription orders qualify for reimbursement with a Letter of Medical Necessity. However, HSA/FSA cards cannot be used directly at checkout.
Please Note: Huel does not control the outcome of the reimbursement process, so cannot guarantee your claim will be successful.
Reimbursement through TrueMed is available for both one-off and subscription purchases because these products align with IRS guidelines for HSA/FSA use when supported by a Letter of Medical Necessity.
To qualify for HSA/FSA reimbursement, you must complete the Health Evaluation Form linked in your order confirmation email on the same day as your purchase. A licensed provider will review your submission and issue a Letter of Medical Necessity (LMN) matching the purchase date. TrueMed will then provide instructions on submitting your reimbursement.
You will need your invoice when submitting your reimbursement claim. Invoices are available for orders placed on or after November 29, 2024, and can be downloaded from your Huel account 24 hours after your order is fulfilled.
You can use your HSA/FSA funds year-round, but keep in mind that FSA dollars expire at the end of the year. Any unused funds may not roll over into the next year. Be sure to spend the rest of your FSA dollars before December 31st—use it, so you don’t lose it!
HSA (Health Savings Account) and FSA (Flexible Spending Account) were created to help individuals use pre-tax money to cover expenses related to treating, mitigating, or preventing a diagnosed medical condition. By using pre-tax funds, you maximize your purchasing power—avoiding income taxes and putting more money toward your health.
For 2024, individuals can contribute:
These accounts are a great way to invest in your well-being while saving money!
The items in your TrueMed Letter of Medical Necessity (LMN) are now recognized as qualified medical expenses—just like a visit to the doctor or a prescription.
Extensive research shows that food and exercise are some of the most effective ways to prevent and reverse disease. With an LMN, exercise qualifies as a medical expense, and items like food, supplements, and other wellness purchases are eligible if they’re used to treat or prevent an illness, provided a doctor verifies the need.
Your TrueMed LMN meets all IRS requirements, making your wellness expenses fully reimbursable.
Typically, it takes 24-48 hours for TrueMed’s provider team to issue a Letter of Medical Necessity. In some cases, additional time may be needed depending on the details of your individual qualification survey.
If you haven’t received your letter, please check your spam folder. If it’s not there, feel free to reach out to support@truemed.com for assistance.
Your TruMed Letter of Medical Necessity is valid for 1 year. If you've changed the contents of your order since receiving your LMN, you will need to contact Truemed Customer Support directly. You will receive an error message if you try to go through the process of receiving a second letter of medical necessity.
No. As long as you shop with a Truemed partner like Huel, their services are completely free.
Truemed’s services are for individuals who have HSA or FSA accounts (or plan to fund one during open enrollment). We encourage you to ask your employer for information about your HSA or FSA!
Truemed is currently only available for U.S. customers.
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