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FAQs

What is Huel?

Quite simply, Huel is nutritionally complete, convenient, affordable food with minimal impact on animals and the environment. It provides you with all the carbohydrates, protein, fats, fiber and all 27 essential micronutrients your body needs to thrive. Read more about us here.

Why is it called Huel?

Human Fuel. See what we did there?

Is Huel Gluten-free?

Huel Powder - Not all Huel Powder is gluten-free, only the Huel Gluten-free range is made using gluten-free oats.

Huel Ready-to-drink - Yes! It’s made using gluten-free oat powder.

Does Huel contain any allergens?

We highlight any allergens that might be present in our products on the packaging and in the ingredients list on each product page.

You can find more allergen information in our Food Safety and Quality Controls article. If you have a specific allergy that is outside of the information provided, please contact us directly and we will do our best to guide you on which products are suitable.

Is Huel Vegan?

Yes, Huel is vegan! There are no animal products in any of our product range.

Is Huel Organic?

No, Huel isn’t organic. We don’t create an organic version of our products for a couple of reasons. One of them is cost. Organic ingredients are far more expensive, and this doesn’t fit in with our mission to provide universally affordable, nutritionally complete food.

Can I try a sample?

In the past, we sold sample pouches of Huel Powder, but the feedback was that they didn’t last long enough to give the full Huel experience. If it’s Huel Powder you’re looking for, why not try our 34-meal starter pack? It’s been purposely designed to give you everything you need to have a great initial experience.

We do have a Taster Pack of our most popular Flavor Boosts for you to try with your Huel Powder.

What is California Proposition 65 (“Prop 65”)?
For more information, please read here.

Nutritional Questions

Are the vitamins and minerals in Huel absorbed into the body?

Yes! The vitamin and mineral blend in our Huel products is included to bump up the vitamins and minerals that aren't there in sufficient amounts. Some vitamin and mineral supplements aren't absorbed well, but this is due to the contents of the pill, or the form of the micronutrient used in the blend. All forms used in the Huel vitamin and mineral blend are readily absorbed to provide adequate nutrition. Read more about the Vitamins and Minerals in Huel.

Why sucralose?

Some people don’t like the inclusion of sucralose in our Huel products as it’s an artificial sweetener. We use sucralose for a number of reasons:

  1. It doesn’t add any calories or carbohydrates which means the nutritional value of our products are protected
  2. It’s a much healthier option than many other sweeteners
  3. We only have to use a tiny amount as it’s 600 times sweeter than sugar

We do offer an Unflavored & Unsweetened Huel Powder which doesn't contain any sucralose.

Read more about sucralose in our Guide to Sucralose.

Is the vegan protein in Huel as good as animal based protein?

Yes. Our combination of different protein sources in our Huel products means they have a perfect Protein Digestibility-Corrected Amino Acid Score (PDCAAS) of 1.0. This is the same score as other animal based proteins, and more than enough to ensure all amino acids are supplied and that the protein in Huel Powder has high bioavailability. Read more about protein in our Guide to Protein, Digestion and Absorption.

What is the Glycemic Index (GI) of Huel?

Huel Powder (Vanilla) has a GI of 17.

Huel Ready-to-drink has a GI of 25.

Read our article about the Glycemic Index.

Is Huel low FODMAP?

Huel Powder is low FODMAP.

Huel Ready-to-drink isn’t low FODMAP.

Read more about FODMAPs here.

Diet and Medical Questions

Can Huel help me gain or lose weight?

Absolutely! To lose 1lb of fat, you need to consume 500 calories less than you need per day, and to gain 1lb of fat, you should eat 500 calories more. Huel is a great way to accurately calculate your calorie intake whilst making sure you’re not compromising on nutrition. Take a look at our Guide to Fat Loss or Guide to Gaining Weight to get started.

Aren't liquid diets bad for you?

The skepticism of liquid diets is often due to lack of chewing (therefore leading to incomplete digestion). Digestion does begin with chewing; it starts the breakdown of solid food to increase the surface area.

However, with liquid diets this has already been done for you. Huel has fine milled oats as the carb source and these are a lot easier to break down further than whole oats. Also, peristalsis remains active throughout the alimentary canal, as we’ve addressed this with good levels of soluble and insoluble fibers in Huel.

Can Huel be used if I have diabetes?

Yes, all Huel products are suitable for both type 1 and type 2 diabetics and can be consumed freely.

Our products are made from oats and are high in fiber. As with all food, if you're using medication to help control your diabetes, you should structure your intake of Huel appropriately. Huel Powder and Ready-to-drink are low in sugar, have a low-GI and you can accurately measure the amount of carbohydrate you're consuming each meal; this may be useful depending on what medication or insulin regimen you're following.

The contribution of total energy intake that comes from carbohydrate is between 35% and 42% – depending on the Huel product – levels that tie in well with American Diabetes Association recommendations. Indeed, for diabetics who count their carbs to help manage their blood glucose levels (as detailed on the American Diabetes Association website), please look at the Nutrition information of Huel; for example, a 2 scoop meal of Huel Powder provides 42g of carbohydrate.

Can I consume Huel if I've had esophageal or stomach surgery?

If you've had surgery on your esophagus or stomach which has resulted in partial or total removal, you can still benefit from having Huel Powder and Ready-to-drink. One symptom you should have learned about from medical staff is dumping syndrome. This is where the transit time for food will be a lot quicker and could cause rebound hypoglycemia (low blood sugar levels). The ingredients in Huel Powder and Ready-to-drink are low-GI and are ideal to reduce the risk of dumping syndrome. However, to be cautious, we recommend you keep your servings smaller and spread throughout the day. Obviously this depends on your requirements and if you're consuming Huel for 100% of your nutrition. If you’re having 100% Huel, we suggest you work up to this level over 1-2 weeks rather than going straight to a 100% intake.

Some gastrointestinal surgery can result in reduced absorption and increased requirements for certain nutrients, so we recommend you discuss Huel with your clinical staff before making it a regular part of your diet.

Can Huel be used if I'm pregnant/breastfeeding?

Absolutely. All Huel products are fine to have during pregnancy, but they shouldn’t be consumed as the sole source of nutrition as there are different nutritional requirements during this period.

Mothers are told not to have too much vitamin A, nor to use vitamin A supplements during pregnancy. The amount of vitamin A in Huel meets the U.S recommended intake requirement and is lower than typical intakes of people who consume a varied diet, and far lower than levels that have been shown to be safe during pregnancy.

There are no ingredients in any of our products that are bad for nursing/lactating mothers, and they all should be fine to consume. However, we suggest you discuss this with your doctor or midwife in case there are any clinically-specific reasons why they wouldn’t be suitable.

Can I consume Huel if I have diverticular disease?

Consuming Huel Powder and Huel Ready-to-drink may be okay if your diverticular disease is in remission, but we do advise caution. If you're in an active diverticulitis phase, the ground flaxseed may get caught up in diverticular pockets and cause irritation, so we suggest avoiding Huel products.

Can children use Huel?

Yes. Huel is safe for children above 4 years of age to include in moderation as part of a balanced, varied diet, but please give our Children, Adolescents and Huel guide a read. Huel is not suitable for babies or infants below or during weaning age as there are different nutritional requirements for this age group.

Order and Shipping Questions

How much is shipping?

The good news is, shipping is free on most orders over $25. If your order is under $25, a small shipping fee of $5 will be charged.

For the below states, the shipping cost will vary depending on the weight of your order:
Alaska, Hawaii.

Take a look at our shipping questions for shipping fees to the above states.

When will I receive my order?

If you order before 4pm Local Time, your items will be shipped within 3 business days. If you order after 4pm Local Time on a Friday, or on a Saturday or Sunday, your items will be picked and packed on Monday and shipped within 3 business days.

For the below listed states, your items will be shipped within 5 business days:
Alaska, Hawaii.

There are some exceptions, so take a look at our Shipping questions for more information.

Can I amend or cancel my order?

We work quickly to pick and pack your items. Unfortunately, this means your order can't be amended or cancelled once you've placed it. This includes swapping products, changing your shipping address, and changing payment methods.

You can always return any unwanted orders to us for a refund.

Can I return my order?

Yes! Any unopened items (Boxes - Ready-to-drink and Flavor Boost Sample Set. Bags - Powder and Flavor Boosts) can be returned to us within 30 days of delivery for a refund or exchange. Take a look at our Refund and Exchange Policy for more information.

How do I manage my subscription?

Just login to your account to manage your subscription. Here you can do a number of things including updating your details, skipping a delivery or cancelling your subscription. Follow our Huel Subscription Guide for helpful steps.

How does the Huel Refer-a-Friend program work?

Every person you refer will save $10 on their first order over $50, and you’ll get $10 off your next order over $50 too! We’ve created a How to Refer a Friend guide to make it as easy as possible.

Other questions

There are several ways to contact us. You can email us at support@huel.com, use our online contact us form here, or post a message on our forum.

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