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We are not responsible if the information made available on this site is not accurate, complete, or current.
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This website is operated by Huel. Throughout the site, the terms “we”, “us” and “our” refer to Huel. Huel offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site, including ordering any products through the website, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including, without limitation, users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided without express written permission by us.
By purchasing products from us, you agree not to resell such products and that such products are for your personal use and enjoyment only. If we discover that you are placing orders with the intent to resell products or are otherwise using or intend to use the products inappropriately or illegally, we may immediately cancel your order, terminate your account, and pursue any and all available legal remedies under applicable law.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more detail, please review our Returns Policy.
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
If, at our request, you send certain specific submissions (for example contest entries or product reviews (including any given in a customer survey) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium (including in our marketing and on our website) any comments that you forward to us. If we publish a product review that you’ve sent us, we’ll include your first name and location alongside the review. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy click here.
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Huel, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
You agree to indemnify, defend and hold harmless Huel and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of California.
You can review the most current version of the Terms of Service at any time at this page https://huel.com/pages/terms-and-conditions.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
While it is possible to add the item "Free T-Shirt & Shaker" to your cart, and while this may then appear in order and shipping confirmations, this does not guarantee that you will receive these items. The free t-shirt and shaker can only be received with first-time orders of Huel Powder (34 meals or more), not the flavour boosts or any other product. By adding this option to your cart, you are agreeing that this will only be fulfilled with your first order of Huel Powder (34 meals or more) and not for any subsequent orders, regardless of the item being in your cart or not.
HUEL+ LOYALTY PROGRAM
Terms and Conditions
(effective July 31, 2025)
PLEASE READ CAREFULLY. By accessing, enrolling, or participating in the Huel+ Loyalty Program, you agree to these following Terms and Conditions (“Terms”). IF YOU DO NOT AGREE TO THESE TERMS, DO NOT ACCESS OR PARTICIPATE IN THE PROGRAM.
The Huel+ Loyalty Program (Huel+ or the “Program”) is a loyalty program offered by Huel Inc. (“Huel”) through which individuals (“Participants” or, individually, a “Participant” or “you” or “your”) will have the opportunity to earn digital “Points” which can be redeemed for “Rewards” by making qualifying purchases on the Huel website. Complete information on Reward Points and Rewards will typically be posted at (HUEL SITE) (“Website”).
The Huel+ Loyalty Program is governed by the following Terms and Conditions (the “Terms”).
By enrolling in the Huel+, you agree to the following Terms.
TERMS OF USE & PRIVACY POLICY: These Terms are in addition to the following standard terms and conditions (“Standard Terms”) which also apply to your participation in the Loyalty Program: Privacy Policy and the Terms of Use, each of which are also posted at (insert links to policies). The Terms of Use and Privacy Policy are a part of these Terms as if separately included below and should be carefully reviewed before accepting these Terms. By participating in Huel+, you accept the Terms of Use and Privacy Policy which include, among others, Limitations on Liability, Disclaimer of Warranties, as well as terms regarding the collection and use of your information (name, email address, etc.).
BY ACCEPTING THESE TERMS, YOU ARE AGREEING TO THE MANDATORY ARBITRATION AGREEMENT, CLASS ACTION WAIVER, AND JURY TRIAL WAIVER CONTAINED IN THE TERMS, AND THESE TERMS FULLY APPLY TO YOUR PARTICIPATION IN THE PROGRAM. IF YOU DO NOT AGREE TO BE BOUND BY THESE TERMS, DO NOT PARTICIPATE IN THE PROGRAM.
UPDATES: You agree that we may provide updates, notices, disclosures and amendments to these Terms, and other information relating to the Program by electronic means, including posting such information and materials online the Website, or sending them to you by email.
Membership
Huel+ is currently open to legal residents of the United Kingdom, the US, who are at least 18 years of age at the time of enrolment, have a valid email address and have created a Huel account on https://huel.com.
Participation in Huel+ is voluntary. Membership in Huel+ and its benefits are offered at the discretion of Huel. Huel may at any time, terminate, change, limit, modify or cancel Huel+ or any rules, regulations, rewards, benefits or conditions of participation.
Huel may make changes to Huel+ or the Terms at any time in its sole discretion. All changes will be updated in the Terms and posted to this page. Please check these Terms regularly to ensure that you understand the up-to-date terms that apply in relation to your Huel+ membership. For any material changes to the Program, Huel shall use reasonable commercial efforts to communicate such changes to Huel+ members via email to the email address registered to your Huel+ account six months prior to such changes becoming effective and by electing to continue to participate as a Huel+ member and remaining in the Program, you will be deemed to have accepted all changes. Regardless, Huel reserves the right to make changes to Huel+, for example introducing new rewards and benefits, without providing any notification, provided that these changes do not materially and adversely affect your membership. Notwithstanding the foregoing, Huel assumes no responsibility or obligation in the event it fails to provide advance notice of any changes to the Program.
Membership in the Program is only open to individual persons and is not open to companies, entities making commercial or bulk purchases or other non-individual persons. In the event Huel determines, at its sole discretion, that a member of Huel+ is ineligible for membership, their membership may be cancelled without notice, and all Reward Points, Rewards and benefits they have accumulated will be forfeited. Membership may not be used for resale or profit. You are responsible for all activity that is conducted through your Huel+ account. You are also responsible for making every effort to keep your login details confidential and secure.
Opting out of Huel+: A member of the Program has the right to opt-out of the Program at any time for any reason. By opting out of the Program, you will forfeit your accumulated Rewards Points (including your progress towards any subsequent Reward) and the right to accumulate points on future Qualifying Purchases (as defined below). However, you will retain any Rewards or Codes earned during your time as a member of Huel+, and you will retain the right to redeem any Rewards or Codes earned until the relevant expiry date of any such Reward.
How to Enroll
You must have a valid email address and create a Huel account on https://huel.com before enrolling into Huel+. Once you have created a Huel account using a valid email address, or if you already have registered for a Huel account prior to the launch date of Huel+, you can enrol via (i) the Huel+ tab, “Earn Points” page or Huel+ FAQs in your Huel account area, or (ii) the Huel+ landing page on https://huel.com. You must log into your Huel account prior to opting into Huel+.
The information you provide during the enrollment process, and the information we gather as part of your participation will be collected and used as described in our Privacy Policy.
Your Huel+ membership will be linked to the email address you provide in connection with creating your Huel account. Only one Huel+ membership per valid email address is permitted.
How to Earn Reward Points
Once you are enrolled in Huel+ and have an active Huel account, you will begin to earn Huel+ Reward Points based upon the purchases you make on https://huel.com (a “Qualifying Purchase”). You will receive one Reward Point per whole dollar spent. If you are a subscription customer with an active subscription, you will receive two Reward Points per whole dollar spent. When calculating Reward Points, we round down to the whole dollars spent and any remaining balance is forfeited. For example, if you spend $50.93 on a one-off purchase on https://huel.com, you will receive 50 Reward Points and the remaining balance of $0.93 will not thereafter be used in connection with any other Rewards Points received.
Reward Points will generally become available to use four days after the date of the relevant purchase. Your Reward Points may be shown as “pending” in your Huel+ account area until they are available for use.
All product purchases made online at https://huel.com are considered Qualifying Purchases for the purpose of earning Reward Points.
Reward Points can be earned on shipping fees applied to a Qualifying Purchase. If you apply a discount to your Qualifying Purchase, including, but not limited to, automatic subscription discounts, tiered discounts, welcome or new customer discounts, discounts earned from Huel’s Refer a Friend program (either as the referrer or the referee), discounts awarded as a prize in a Huel prize draw or sweepstakes and student discounts, Reward Points shall be calculated and earned based on the final purchase value of your order minus any applicable discounts.
In the event you cancel or return your order, the value of the Reward Points you earned from the cancelled or returned order will be deducted off your Reward Points balance.
If you have made any Qualifying Purchases within the 30-day period prior to the date of your first enrollment into Huel+, you will receive backdated Reward Points on these Qualifying Purchases provided that the Qualifying Purchases were placed using the email address that is registered with Huel+. You will receive backdated Reward Points from Qualifying Purchases made within the 30-day period prior to the date you opted into Huel+ for the first time, provided that (i) you created a Huel account and opted into Huel+ within 30 days of the Qualifying Purchase date(s) ; and (ii) such order has not been cancelled, returned or refunded. Reward Points earned during this 30-day period prior to the date of enrollment shall be earned and calculated in accordance with these Terms and shall be subject to the same exclusions, deductions and limitations as set forth in these Terms. For the avoidance of doubt, backdating of Reward Points is not available if you re-enroll in Huell+ after having opted out of a prior enrolment.
You can check your Reward Points balance at any time in the Huel+ tab in your Huel+ account area. Your balance is unique to your Huel+ account only, and you cannot combine Reward Points with another Huel+ account or transfer your Reward Points from or to another Huel+ account.
Reward Points do not expire and can be redeemed for Rewards (as defined below) for as long as your Huel+ account is active and you remain opted into the Program. Note, however, that once Reward Points are redeemed for a Reward, the Reward must be used within 12 calendar months of the date of issue (see below for details). In the event that Huel decides to terminate the Huel+ Program, you will receive six months’ advance notice via email to the email address registered to your Huel+ account any Reward Points, Rewards or Codes earned must be redeemed prior to the expiration of such six-month period. Any Reward Points, Rewards and Codes that are not redeemed by the end date will be permanently removed from your Huel+ account. However, you can continue to redeem any Rewards or Codes on purchases until the original expiry date of the relevant Reward or Code. Huel shall not be liable for a customer’s failure to redeem any Reward Points, Rewards and Codes before the date the Program comes to an end.
Huel+ Reward Points and Rewards
You can redeem your Reward Points for rewards (“Rewards”) via the “Rewards” page on the Huel+ tab in your account area, by clicking “Redeem” under each available Reward. Once redeemed, that Reward will be available to you as a discount code that can be applied to future purchases made online at https://huel.com by clicking “Redeem” in your Huel+ account area (a “Code”). Reward Points may be redeemed for Rewards in accordance with the following tiers:
Every 600 Reward Points may be redeemed for a $15 Reward.
Every 1125 Reward Points may be redeemed for a $30 Reward.
Every 2250 Reward Points may be redeemed for a $75 Reward.
Rewards tiers are non-cumulative. Once you redeem Reward Points for a Reward, those Reward Points are no longer available for redemption against other Rewards – e.g. redeeming your Reward Points on a $15 Reward immediately deducts 600 Reward Points from your total available Rewards Points balance.
How to Redeem Your Rewards
You can redeem your Rewards on any purchase made online at https://huel.com by entering your unique code at checkout.
A maximum of one Rewards Code can be used towards any single transaction. Rewards Codes cannot be used in conjunction with any other discount code or voucher. Rewards Codes cannot be re-used, transferred, sold, refunded or redeemed for cash (except where required by law) and must be redeemed in full, in a single purchase. If the total order value of your applicable order is less than the value of your Reward, any unused amount of the Reward will be forfeited and cannot be carried over to future orders.
Once generated, Rewards and Codes expire 12 calendar months after the date the Reward was generated.
Communications
By providing your contact information and opting into Huel+, you are not automatically signed up to receive marketing communications from Huel. You will have an additional opportunity to opt into receiving general marketing communications from Huel, including offers and promotional messages unrelated to Huel+. You may unsubscribe from these marketing communications at any time by clicking the “Unsubscribe” button contained in our emails to you or by updating your marketing preferences in your Huel+ account area. Electing to unsubscribe from general marketing communications from Huel will have no effect on the status of your account or Huel+ membership, which will remain intact.
How to Cancel Your Huel+ Membership
You may cancel your participation in Huel+ at any time by accessing the Huel+ tab in your account area and clicking “Opt Out of Huel+”. Once you have successfully cancelled your Huel+ membership, you will immediately lose your Reward Points (including any progress towards your next Reward) and the ability to accumulate Reward Points on your subsequent order. However, you will retain any Rewards or Codes earned during your time as a member of Huel+, and you will be entitled to redeem any Rewards or Codes earned until the relevant expiry date of any such Reward or Code.
You can opt back into Huel+ at any time by following the enrollment steps set out in these Terms. However, when you re-enroll into Huel+, please note any lost Reward Points, Rewards, Codes, or benefits accumulated under your previous membership/s will not be re-instated on your re-enrollment. For the avoidance of doubt, backdating of Reward Points is not available if you re-enroll in Huel+ after having opted out of a prior enrollment.
Breach of Huel+ Terms
Misuse of Huel+, including failure to follow these Terms, or other improper conduct, and using your Huel+ account to purchase product in bulk for commercial resale or profit, is strictly forbidden.
Misuse may lead to the termination of your Huel+ account, disqualification from future participation in Huel+, and loss of some or all accumulated Reward Points, Rewards or Codes. Additionally, Huel reserves the right to pursue any legal action it considers necessary or appropriate. The sale, exchange, or transfer of Reward Points, Rewards and Codes, except by Huel, is strictly forbidden.
Limitation of Liability
To the extent permitted by law, Huel is not responsible for any claims, actions, injuries, losses, or damages of any kind arising from Huel+. You agree that Huel has not provided any warranty, representation, or guarantee regarding the Program. Furthermore, Huel is not liable for any interruptions, errors, systems failures or malfunctions related to them.
TO THE FULLEST EXTENT ALLOWED BY APPLICABLE LAW, HUEL MAKES NO WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO HUEL+, THE REWARD POINTS, YOUR ACCOUNT OR REDEMPTION OF REWARDS, INCLUDING WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TO THE FULL EXTENT PERMISSIBLE BY LAW, IN THE EVENT HUEL+ IS NON-FUNCTIONAL, YOUR SOLE REMEDY, AND OUR SOLE LIABILITY, WILL BE THE REINSTATEMENT OF LOST REWARDS POINTS.
Membership Services
To contact the Huel+ services team about your Huel+ account or your Rewards, please direct all communications to the following customer service email address.
Huel+ Customer Service: support@huel.com
Governing Law
These Terms and Huel+ will be interpreted, construed, enforced, and governed in all aspects in accordance with the laws of the State of New York in the United States, without regard to its conflict of laws rules. Any permitted court legal proceedings against Huel (i.e., those not subject to mandatory arbitration, as provided below) that may arise out of, relate to, or be in any way connected with Huel+ shall be brought exclusively in the state or federal courts applicable to New York, New York, and you waive any jurisdictional, venue, or inconvenient forum objections to such courts.
You agree to indemnify and hold harmless Huel Parties (defined below) from and against any and all “Losses” (as defined below) that may arise in connection with: (i) your use of the Reward Points, Rewards, codes, benefits or in connection with the Program in violation of these Terms; (ii) any actual or alleged violation or breach by you of these Terms; (iii) any actual or alleged breach of any representation, warranty, or covenant that you have made to us; or (v) your acts or omissions. “Huel Parties” means Huel Inc., and its officers, directors, employees, parents, partners, successors, agents, distribution partners, affiliates, subsidiaries and their related companies. “Losses” means claims, liabilities, losses, damages, obligations, costs and expenses (including reasonable attorneys’ fees and costs). You agree to cooperate fully with us in the defense of any claim that is the subject of your obligations hereunder.
YOU EXPRESSLY AGREE THAT USE OF HUEL+ IS AT YOUR SOLE RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE ARISING FROM DOING SO. HUEL IS NOT RESPONSIBLE FOR THE ACTIONS, CONTENT, DATA, OR INFORMATION SHARED BY THIRD PARTIES. HUEL+ (INCLUDING SOFTWARE) AND ALL ASSOCIATED CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, HUEL DOES NOT MAKE ANY COMMITMENTS ABOUT ANY CONTENT WITHIN OUR PROPERTIES, ANY SPECIFIC FUNCTIONS OR THE RELIABILITY, ACCURACY, SECURITY, TIMELINESS, NON-INFRINGEMENT, OR AVAILABILITY OF ITS PROPERTIES OR ANY ASSOCIATED CONTENT TO MEET YOUR NEEDS. TO THE FULLEST EXTENT PERMITTED BY LAW, HUEL DISCLAIMS THE WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR THOSE ARISING OUT OF A COURSE OF DEALING OR USAGE OF TRADE, AND ALL OTHER IMPLIED WARRANTIES. HUEL FURTHER DISCLAIMS ANY AND ALL WARRANTIES FOR SERVICES OR GOODS RECEIVED THROUGH OR ADVERTISED OR ACCESSED THROUGH ITS PROPERTIES AND THAT ERRORS IN HUEL PROPERTIES OR PROPERTY CONTENT WILL BE CORRECTED.
B. WHEN PERMITTED BY LAW, THE HUEL PARTIES WILL NOT BE RESPONSIBLE FOR LOST PROFITS, REVENUES OR DATA, FINANCIAL LOSSES OR INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE EXTENT PERMITTED BY LAW, THE TOTAL LIABILITY OF THE HUEL PARTIES FOR ANY CLAIMS UNDER THESE TERMS, INCLUDING FOR ANY IMPLIED WARRANTIES, IS LIMITED TO THE AMOUNT THAT YOU PAID US TO USE THE PROPERTIES (OR, IF WE CHOOSE, TO SUPPLY YOU WITH THE PROPERTIES AGAIN). YOUR SOLE REMEDY FOR DISSATISFACTION WITH OUR PROPERTIES, INCLUDING WITHOUT LIMITATION THE HUEL+ LOYALTY PROGRAM, IS TO STOP USING OUR PROPERTIES. SUCH LIMITATION SHALL ALSO APPLY WITH RESPECT TO DAMAGES INCURRED BY REASON OF GOODS RECEIVED THROUGH OR ADVERTISED IN CONNECTION WITH OUR PROPERTIES OR ANY LINKS PLACED IN OUR PROPERTIES, AS WELL AS BY REASON OF ANY INFORMATION OR ADVICE RECEIVED THROUGH OR ADVERTISED IN CONNECTION WITH OUR PROPERTIES OR ANY LINKS PLACED IN OUR PROPERTIES. SUCH LIMITATION SHALL ALSO APPLY WITH RESPECT TO DAMAGES INCURRED BY REASON OF ANY CONTENT POSTED BY A THIRD-PARTY OR CONDUCT OF A THIRD-PARTY USING OUR PROPERTIES.
BY ACCESSING THE PROPERTIES, YOU UNDERSTAND THAT YOU MAY BE WAIVING RIGHTS WITH RESPECT TO CLAIMS THAT ARE AT THIS TIME UNKNOWN OR UNSUSPECTED, AND IN ACCORDANCE WITH SUCH WAIVER, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTAND, AND HEREBY EXPRESSLY WAIVE, THE BENEFITS OF SECTION 1542 OF THE CIVIL CODE OF CALIFORNIA, AND ANY SIMILAR LAW OF ANY STATE OR TERRITORY, WHICH PROVIDES AS FOLLOWS:
“A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS THAT THE CREDITOR OR RELEASING PARTY DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE AND THAT, IF KNOWN BY HIM OR HER, WOULD HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR.”
YOU AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF, RELATING TO, OR IN ANY WAY CONNECTED WITH ANY OF OUR PROPERTIES OR THESE TERMS MUST COMMENCE WITHIN ONE YEAR AFTER THE CAUSE OF ACTION ACCRUES; OTHERWISE, SUCH CAUSE OF ACTION SHALL BE PERMANENTLY BARRED. THIS PROVISION IS NOT APPLICABLE IN NEW JERSEY.
Dispute Resolution & Mandatory Arbitration
We (being (i) you, the Huel+ member, and (ii) the Huel parties) each agree to first contact each other with any disputes and provide a written description of the problem, all relevant documents/information and the proposed resolution. You agree to contact us with disputes by contacting us at Contact Us. We will contact you based on the contact information you have provided us.
If after 30 days we are unable to resolve any dispute raised under the previous provision, the dispute may only be submitted to arbitration consistent with this Section. We each understand that either of us would have had the right or opportunity to litigate disputes through a court and to have a judge or jury decide the case, but we are instead voluntarily choosing to have any disputes resolved through binding arbitration.
We each agree that any claim or dispute between us, and any claim by either of us against any agent, employee, successor, or assign of the other, including, to the full extent permitted by applicable law, third parties who are not signatories to this agreement, whether related to this agreement or otherwise, including past, present, and future claims and disputes, and including any dispute as to the validity or applicability of this arbitration clause, shall be resolved by binding arbitration administered by the AAA under its rules and procedures in effect when the claim is filed. The rules and procedures and other information, including information on fees, may be obtained from AAA website (www.adr.com).
We are entering into this arbitration agreement in connection with a transaction involving interstate commerce. Accordingly, this arbitration agreement and any proceedings thereunder shall be governed by the Federal Arbitration Act (“FAA”), 9 U.S.C. §§ 1-16. Any award by the arbitrator(s) may be entered as a judgment in any court having jurisdiction.
Exception to Arbitrate. We each agree as follows: (i) either of us may bring qualifying claims in small claims court; (ii) to the extent state law permits either of us to seek injunctive or other equitable relief outside of arbitration, we each agree that such actions will be brought exclusively in the U.S. District Court for the Eastern District of New York or state court located in New York. We each consent and submit to the personal jurisdictions of these courts; and (iii) as set forth below, we each agree that any arbitration will be solely between you and Huel and not as part of a class-wide claim. If for any reason any court or arbitrator holds that this restriction is unconscionable or unenforceable, then our agreement to arbitrate doesn't apply and we each agree to resolve the dispute in court.
No Class Actions
TO THE EXTENT ALLOWED BY LAW, WE EACH WAIVE ANY RIGHT TO PURSUE DISPUTES ON A CLASSWIDE BASIS; THAT IS, TO EITHER JOIN A CLAIM WITH THE CLAIM OF ANY OTHER PERSON OR ENTITY, OR ASSERT A CLAIM IN A REPRESENTATIVE CAPACITY ON BEHALF OF ANYONE ELSE IN ANY LAWSUIT, ARBITRATION OR OTHER PROCEEDING.
No Trial by Jury
TO THE EXTENT ALLOWED BY LAW, WE EACH WAIVE ANY RIGHT TO TRIAL BY JURY IN ANY LAWSUIT, ARBITRATION OR OTHER PERMITTED PROCEEDING.
Questions about the Terms of Service should be sent to us at support@huel.com.
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Our 30-day money-back guarantee applies to all first time purchases of Huel products purchased on our website (https://huel.com/). It is valid from December, 1st 2023, until further notice.
To qualify for a refund, customers must first reach out to the team at support@huel.com, and we will explain the process for returning unwanted Huel products. If 30 days have passed from the date of delivery, unfortunately, we cannot offer a refund or exchange.
This guarantee does not apply to bulk purchases. Any order above $115 will be considered a bulk order and won’t be eligible for the money-back guarantee.
Customers must provide the email address they have purchased with, as well as the order number, in order to receive a refund.
The Money Back Guarantee is valid for first-time purchases only and is restricted to a single use per person, irrespective of the specific product(s) or flavor(s) chosen. We reserve the right to verify emails, phone numbers, addresses, and IP addresses to ensure this guarantee is being used fairly.
Refunds will be issued in the same form of payment as the original purchase. If the payment was made by credit/debit card, the refund will be issued to the same card. In the case of payment made via PayPal, the refund will be made to the same PayPal account.
Shipping and handling costs are non-refundable. If the customer is granted a refund, there will be a $15 fixed deduction to cover the original cost of shipping the order out.
This guarantee is subject to change or cancellation without notice.
For any items being returned to Huel, the customer is responsible for any shipping costs. The customer should consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive the returned item(s).
By using our 30-day money-back guarantee policy, the customer agrees to these terms and conditions. Nothing in these terms affects your statutory rights.
In case of any issues or disputes, the customer should contact our customer service team at support@huel.com. We will do our best to resolve any issues and provide a satisfactory outcome.
By purchasing a Huel product and using our 30-day money-back guarantee policy, the customer agrees to these terms and conditions.
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COMPETITION TERMS AND CONDITIONS
Introduction
The Prize Draw is organised and run by Huel (“Huel”), who can be contacted at 45 Main Street, Brooklyn, NY.
By entering this Prize Draw you agree to these Terms and Conditions (the “Terms”) and any decisions reached by Huel, which are final and binding in all matters related to this Prize Draw.
The Prize Draw will start August 7 and ends August 11 at 11:59pm PDT.
Who can enter this Sweepstakes?
This Sweepstakes is open to participants who:
have registered to receive marketing emails from Huel prior to the start date of the Sweepstakes;
are a legal resident of the United States (other than one of the Excluded Jurisdictions as indicated below); and
are aged 18 or over at the time of entry into the Sweepstakes.
The Sweepstakes is not open to residents of Arizona, Connecticut, or Rhode Island (the “Excluded Jurisdictions”).
The Sweepstakes is not open to directors, members, partners, employees, agents or consultants of Huel, any person who directly or indirectly controls or is controlled by Huel, or any supplier of goods or services in connection with the Sweepstakes, or their spouses, life partners, business partners or immediate family members.
By entering the Sweepstakes you hereby warrant that all information submitted by you is true, current and complete. Huel reserves the right to verify the eligibility of all participants and disqualify a participant for submitting false information.
Sponsor is not responsible for lost, late, misdirected or otherwise unreceived Entries or Entries not received regardless of cause. In the event of a dispute over who submitted an Entry, the Entry will be deemed to have been directly submitted by the authorized account holder of the relevant account used to enter the Sweepstakes. The authorized account holder is deemed to be the natural person who is assigned to the account by the relevant entity responsible for assigning those accounts. By entering and/or participating, entrants agree to be bound by these Official Rules and Sponsor’s website Official Rules and Conditions (Huel Official Rules of Service | Huel US) and Privacy Policy (Privacy Policy | Huel US).
How does the Prize Draw work?
To enter the Prize Draw, during the Prize Draw Period participants must:
Click the “Click & Enter Here” button on the the “Prize Draw” Email, sent by the Huel team and re-directing participants to Huel’s US website at https://huel.com. Entries submitted in compliance with the foregoing and all other Official Rules in these Official Rules are hereafter “Entries” or, individually, an “Entry.”
Each participant can only enter the Prize Draw once. Only the first Entry by each participant will be accepted and constitute a valid Entry. For the avoidance of doubt, if a participant has entered more than once, only their first Entry will be entered into the Prize Draw.
The winner will be selected on August 12 after the Prize Draw Email sends, one (1) winner will be selected at random, using a random computer-generated process, from all valid Entries received.
The winner will be notified within 5 days after being selected via the email address used to enter the Prize Draw (the “Notification”).
The prize must be claimed in accordance with the instructions in the Notification message, within 7 days of the Notification (the “Claim Period”). In order to receive their Prize, the winner will also need to provide Huel with any further information requested by Huel, in accordance with the instructions set out in the Notification within this Claim Period. Failure to claim the Prize in accordance with the instructions in the Notification within the Claim Period will result in the forfeit of the Prize and an alternative winner will be chosen.
Subject to verification of winner by Sponsor and compliance with these Official Rules, the Prize will be emailed to the winner, using the email address to which the Sweepstakes Email was sent.
A PARTICIPANT IS NOT A WINNER OF ANY PRIZE UNLESS AND UNTIL SPONSOR HAS COMPLETED ITS VERIFICATION OF PARTICIPANT’S ELIGIBILITY
The Prize
The winner will receive a discount code worth $100 redeemable against their next subscription order of $75 or more (the “Prize”, which will be valid for 8 weeks.).
If the total order value is less than $100, any remaining discount will be forfeited and cannot be carried over to future orders.
The Prize discount is valid for one-time use only and must be applied in a single transaction. The Prize discount cannot be used alongside any other discounts, promotional codes or offers.
The winner may be required to provide Huel with proof of identification in order to verify compliance with the eligibility requirements for the Prize Draw.
If a winner is found to be ineligible or fails to comply with the Terms, then the winner may, in Huel’s sole discretion, be disqualified and an alternate winner will be selected.
General
Huel reserves the right to amend the rules of the Prize Draw, to withdraw the Prize Draw at any time if circumstances beyond its control make this unavoidable, or to cancel the Prize in the event of non-compliance with these Terms.
Sponsor reserves the right to disqualify or prohibit the participation of an individual if fraud or tampering is suspected, if the individual fails to comply with any requirement of participation or with any provision in these Official Rules, if the individual’s behaviour or communication at any point is disruptive, may or does cause damage or to any person, property, or reputation of Sponsor, or is otherwise not in accordance with all applicable laws and generally accepted social practices as determined in Sponsor’s sole discretion. CAUTION: ANY ATTEMPT TO DELIBERATELY DAMAGE OR UNDERMINE THE OPERATION OF THIS SWEEPSTAKES MAY BE A VIOLATION OF CRIMINAL & CIVIL LAWS. SPONSOR RESERVES THE RIGHT TO DISQUALIFY AND/OR SEEK DAMAGES FROM ANY INDIVIDUAL MAKING ANY SUCH ATTEMPTS TO THE FULL EXTENT PERMITTED BY APPLICABLE LAW.
Huel will use your personal details to contact you for administrative purposes relating to this Prize Draw.
If you have elected to be added to Huel’s email database, you will also receive promotional emails with offers, news, products and information. You can unsubscribe at any time.
Huel will keep your personal information safe and will use your personal information in accordance with the privacy policy available on its website (https://huel.com/pages/privacy-policy).
The winner’s surname and geographic location may be made available upon request, or when required by law. The winner may have the right to object to this information being published or to request a reduction in the amount of information being published. Huel may be required to provide this information to the relevant regulatory authorities.
The decision of Huel regarding any aspect of the Prize Draw is final and binding and no correspondence will be entered into about it.
Any cancellation or changes will be posted on the relevant Prize Draw page at https://huel.com/pages/terms-and-conditions.
With the exception of liability which cannot be excluded by law, Huel is not liable for, and you release Huel from, liabilities relating to any direct or indirect loss or damage which is suffered, as a result of entering the Prize Draw, failing to win, winning, accepting or using a Prize. Winners will be responsible for all federal, state, and local income taxes resulting from acceptance of the Prize.
This Prize Draw is run by Huel and any complaint about the Prize Draw should be directed to Huel.
The decision of Huel regarding any aspect of the Sweepstakes is final and binding and no correspondence will be entered into about it. If you require any help or have any enquiries relating to these Terms, please contact Huel at the address above.
These terms and conditions shall be governed by US law, and the parties submit to the exclusive jurisdiction of the US courts. Void where prohibited or restricted by law.
No purchase or payment of any kind is necessary to enter or win this sweepstakes.
By entering this Sweepstakes, you agree to release, discharge and hold harmless Sponsor, and each of their respective directors, officers, employees, agents and assigns (the “Released Parties”) from any claims, losses, and damages arising out of, or relating to, your Entry, your participation in this Sweepstakes or any Sweepstakes-related activities, and the acceptance and use, misuse, or possession of any prize awarded hereunder (including, without limitation, any misrepresentation made by you in connection with the Sweepstakes; any non-compliance by you with these Official Rules; claims brought by persons or entities other than the parties to these Official Rules arising from or related to your involvement with the Sweepstakes; acceptance, possession, misuse or use of any prize or participation in any Sweepstakes-related activity or participation in this Sweepstakes; any malfunction, error or other problem arising in connection with the collection, processing, or retention of Entry information; or any typographical or other error in the printing, offering or announcement of any winner). The foregoing includes, without limitation, any claim for personal injury, property loss or damage, or death arising in any way in connection with the Sweepstakes.
Limitations of Liability. BY PARTICIPATING IN THE SWEEPSTAKES, PARTICIPANTS ACKNOWLEDGE AND AGREE THAT EVERYTHING REGARDING THIS SWEEPSTAKES, INCLUDING THE PRIZE(S), ANY WEBSITE(S), AND ANY SOCIAL MEDIA PLATFORM(S) ARE PROVIDED “AS IS” AND THAT SPONSOR MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, ABOUT THE PRIZE(S) OR ANY WEBSITE(S), AND SPONSOR HEREBY DISCLAIMS ALL SUCH WARRANTIES, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. (BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN IMPLIED WARRANTIES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IN SUCH STATES, THE LIABILITY OF THE RELEASED PARTIES IS LIMITED TO THE FULLEST EXTENT PERMITTED BY SUCH STATE LAW.)
THE RELEASED PARTIES ARE NOT RESPONSIBLE FOR: (1) ANY INCORRECT OR INACCURATE INFORMATION, WHETHER CAUSED BY PARTICIPANTS, PRINTING OR PRODUCTION ERRORS, OR BY ANY OF THE EQUIPMENT OR PROGRAMMING ASSOCIATED WITH OR EMPLOYED IN THE SWEEPSTAKES; (2) TECHNICAL FAILURES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO MALFUNCTIONS, INTERRUPTIONS, OR DISCONNECTIONS IN NETWORK HARDWARE OR SOFTWARE; (3) UNAUTHORIZED HUMAN INTERVENTION IN ANY PART OF THE ENTRY PROCESS OR THE SWEEPSTAKES; (4) TECHNICAL OR HUMAN ERROR WHICH MAY OCCUR IN THE ADMINISTRATION OF THE SWEEPSTAKES, THE PROCESSING OF ENTRIES, OR THE NOTIFICATION OF ANY WINNER; OR (5) ANY INJURY OR DAMAGE TO PERSONS OR PROPERTY WHICH MAY BE CAUSED, DIRECTLY OR INDIRECTLY, IN WHOLE OR IN PART, FROM A PARTICIPANT’S PARTICIPATION IN THE SWEEPSTAKES OR RECEIPT OR USE OR MISUSE OF ANY PRIZE.
Only the number of prizes stated in these Official Rules is available to be won in the Sweepstakes. In the event that production, technical, seeding, programming, or any other reasons cause more than the stated number of prizes as set forth in these Official Rules to be available and/or claimed, Sponsor reserves the right to award the prize based upon random selection.
If any provision(s) of these Official Rules are held to be invalid or unenforceable, all remaining provisions hereof will remain in full force and effect.
This Sweepstakes is sponsored by Huel and any complaint about the Sweepstakes should be directed to Huel.
If you require any help or have any enquiries relating to these Official Rules, please contact Huel at the address above.
These Official Rules shall be governed by and construed under the laws of the State of New York without giving effect to any of its conflict of laws provisions thereof, and the parties submit to the exclusive jurisdiction of the state and federal courts within Dallas County, Texas or New York County, New York with respect to any legal suit, action, or proceeding arising out of or relating to this Sweepstakes, these Official Rules and/or any Prize. Participant agrees any and all disputes, claims and causes of action arising out of or connected with these Official Rules, the Sweepstakes and/or any Prize awarded shall be resolved individually, without resort to any form of class action.
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OFFICIAL RULES
Introduction
The Sweepstakes is sponsored by Huel Inc. (“Huel” or “Sponsor”), who can be contacted at 45 Main Street, Brooklyn, New York, 11201.
The Sweepstakes starts on 02:00 (PDT) Monday 14th July and ends on 09:00 (PDT) Monday 21st July (the “Sweepstakes Period”).
Who can enter this Sweepstakes?
This Sweepstakes is open to participants who:
have registered to receive marketing emails from Huel prior to the start date of the Sweepstakes or who have a valid free-to-register Instagram, Facebook, TikTok or Reddit account;
are a legal resident of the United States (other than one of the Excluded Jurisdictions as indicated below); and
are aged 18 or over at the time of entry into the Sweepstakes.
The Sweepstakes is not open to residents of Arizona, Connecticut, or Rhode Island (the “Excluded Jurisdictions”).
The Sweepstakes is not open to directors, members, partners, employees, agents or consultants of Huel, any person who directly or indirectly controls or is controlled by Huel, or any supplier of goods or services in connection with the Sweepstakes, or their spouses, life partners, business partners or immediate family members.
By entering the Sweepstakes, you hereby warrant that all information submitted by you is true, current and complete. Huel reserves the right to verify the eligibility of all participants and disqualify a participant for submitting false information.
Sponsor is not responsible for lost, late, misdirected or otherwise unreceived Entries or Entries not received regardless of cause. In the event of a dispute over who submitted an Entry, the Entry will be deemed to have been directly submitted by the authorized account holder of the relevant account used to enter the Sweepstakes. The authorized account holder is deemed to be the natural person who is assigned to the account by the relevant entity responsible for assigning those accounts. By entering and/or participating, entrants agree to be bound by these Official Rules and Sponsor’s website Official Rules and Conditions (Huel Official Rules of Service | Huel US) and Privacy Policy (Privacy Policy | Huel US).
How to enter the Sweepstakes?
Participants can enter the Sweepstakes using one of three methods:
To enter the Sweepstakes via email, during the Sweepstakes Period participants must follow the link on the email advertising the Sweepstakes (the “Sweepstakes Email”), sent by the Huel team and complete the Typeform with their details (being their email address, first name, last name and region).
To enter the Sweepstakes on Instagram, Facebook, TikTok or Reddit during the Sweepstakes Period participants must follow the link on the post setting out the Entry instructions for this Sweepstakes to the Typeform, complete the Typeform with their details (being their email address, first name, last name and region) and sign up to receive Huel email marketing.
As an alternative method of entry, participants may also enter by following the link on the post setting out the Entry instructions for this Sweepstakes and emailing the Huel team directly at support@huel.com to notify them of their Entry.
Entries submitted in compliance with the foregoing and all other Official Rules in these Official Rules are hereafter “Entries” or, individually, an “Entry.”
Each participant can only enter the Sweepstakes once. Only the first Entry by each participant will be accepted and constitute a valid Entry. For the avoidance of doubt, if a participant has entered more than once, only their first Entry will be entered into the Sweepstakes.
On or about Wednesday 23rd July, Sponsor will select five (5) winners in a random drawing from among all eligible Entries received, using a random computer-generated process.
Odds. The odds of winning depend on the number of eligible Entries received.
The winner will be notified on or about Wednesday 23rd July using the email address used to enter the Sweepstakes (the “Notification”).
The Prize must be claimed in accordance with the instructions in the Notification, within 7 days of the Notification (the “Claim Period”). In order to receive their Prize, the winner must provide Huel with any further information requested by Huel, in accordance with the instructions set out in the Notification within this Claim Period. Failure to claim the Prize in accordance with the instructions in the Notification within the Claim Period will result in the forfeit of the Prize and an alternative winner will be chosen. If a winner is found to be ineligible or fails to comply with the Official Rules, then the winner may, in Huel’s sole discretion, be disqualified and an alternate winner will be selected.
Subject to verification of winner by Sponsor and compliance with these Official Rules, the Prize will be emailed to the winner, using the email address used to enter the Sweepstakes.
A PARTICIPANT IS NOT A WINNER OF ANY PRIZE UNLESS AND UNTIL SPONSOR HAS COMPLETED ITS VERIFICATION OF PARTICIPANT’S ELIGIBILITY.
The Prize
Each verified winner will receive:
Four discount codes each valued at $700, redeemable against purchases made online at https://huel.com (each a “Code”); and
A one-year subscription to the Morsia Fitness App, worth $154.99 (the “Subscription”),
(together the “Prize”).
The total value of the Prize is $2,954.99.
The winners will receive all four Codes within 30 days of the date the winner provides Huel with the information requested in the Notification. Each Code is valid until redeemed by the winners.
Each Code shall be sent to the email address used to enter the Sweepstakes. Each winner is responsible for ensuring that their email address is kept active and for providing updated information to Sponsor if necessary. Sponsor shall not be responsible if a winner fails to receive their Prize due to an inactive email address.
The winners may use more than one Code in the same transaction, but upon redemption of the Code/s, if the total order value of the applicable eligible order is less than the value of the Code/s used, any unused amount of the Code will be forfeited and cannot be carried over to future orders.
Each Code is valid for one-time use only and must be applied in a single transaction. The Prize discount cannot be used alongside subscription discounts.
To redeem the Subscription, Sponsor will need to share the winners’ personal details (being their full name and email address) with Morsia Fitness Ltd. The winners will be required to download the Morsia Fitness App, create an account and comply with any further information or instructions requested by Morsia Fitness Ltd to redeem their Subscription.
The winners’ use of the Morsia Fitness App will be subject to the Morsia Fitness Ltd Terms and Conditions and Acceptable Use Policy (https://shop.morsialtd.com/pages/terms-and-conditions). The winners’ Subscriptions shall expire after one year. Any subsequent renewals will not constitute part of the Prize. If a winner chooses to renew their subscription, it shall be at the winner’s cost, and not the Sponsor’s.
General
Decisions of Sponsor on all matters related to the Sweepstakes are final and binding. Sponsor reserves the right to cancel, suspend, or modify the Sweepstakes for any reason, including but not limited to, in the event the Sweepstakes is compromised by a virus, non-authorized human intervention, tampering, public health crisis, governmental action, or other causes beyond the reasonable control of Sponsor which corrupt or impair the administration, security, fairness, integrity or proper operation of the Sweepstakes as determined by Sponsor, in its sole discretion. Should the Sweepstakes be terminated prior to the stated expiration date, Sponsor reserves the right to award prizes based on the Entries received before the termination date. Proof of sending or submission of an Entry will not be deemed proof of receipt by Sponsor.
Sponsor reserves the right to disqualify or prohibit the participation of an individual if fraud or tampering is suspected, if the individual fails to comply with any requirement of participation or with any provision in these Official Rules, if the individual’s behavior or communication at any point is disruptive, may or does cause damage or to any person, property, or reputation of Sponsor, or is otherwise not in accordance with all applicable laws and generally accepted social practices as determined in Sponsor’s sole discretion. CAUTION: ANY ATTEMPT TO DELIBERATELY DAMAGE OR UNDERMINE THE OPERATION OF THIS SWEEPSTAKES MAY BE A VIOLATION OF CRIMINAL & CIVIL LAWS. SPONSOR RESERVES THE RIGHT TO DISQUALIFY AND/OR SEEK DAMAGES FROM ANY INDIVIDUAL MAKING ANY SUCH ATTEMPTS TO THE FULL EXTENT PERMITTED BY APPLICABLE LAW.
Huel will use your personal details to contact you for administrative purposes relating to this Sweepstakes.
If you have elected to be added to Huel’s email database, you will also receive promotional emails with offers, news, products and information. You can unsubscribe at any time.
Huel and Morsia Fitness Ltd will keep your personal information safe and will use your personal information in accordance with the privacy policies available on the Huel website (https://huel.com/pages/privacy-policy) and the Morsia Fitness Ltd website (https://shop.morsialtd.com/pages/privacy-policy).
The winners’ surnames and geographic locations will be made available. The winners will have the right to object to this information being published or to request a reduction in the amount of information being published. Huel may be required to provide this information to the relevant regulatory authorities or otherwise publish this and/or other information to the extent necessary to comply with these Official Rules and applicable legal requirements.
Winners will be responsible for all federal, state, and local income taxes resulting from acceptance of the Prize.
The decision of Huel regarding any aspect of the Sweepstakes is final and binding and no correspondence will be entered into about it.
Any cancellation or changes will be posted on the relevant Sweepstakes page at https://huel.com/pages/terms-and-conditions.
By entering this Sweepstakes, you agree to release, discharge and hold harmless Sponsor, Meta Platforms, ByteDance Ltd, Reddit Inc, Morsia Fitness Ltd and each of their respective directors, officers, employees, agents and assigns (the “Released Parties”) from any claims, losses, and damages arising out of, or relating to, your Entry, your participation in this Sweepstakes or any Sweepstakes-related activities, and the acceptance and use, misuse, or possession of any prize awarded hereunder (including, without limitation, any misrepresentation made by you in connection with the Sweepstakes; any non-compliance by you with these Official Rules; claims brought by persons or entities other than the parties to these Official Rules arising from or related to your involvement with the Sweepstakes; acceptance, possession, misuse or use of any prize or participation in any Sweepstakes-related activity or participation in this Sweepstakes; any malfunction, error or other problem arising in connection with the collection, processing, or retention of Entry information; or any typographical or other error in the printing, offering or announcement of any winner). The foregoing includes, without limitation, any claim for personal injury, property loss or damage, or death arising in any way in connection with the Sweepstakes.
Limitations of Liability. BY PARTICIPATING IN THE SWEEPSTAKES, PARTICIPANTS ACKNOWLEDGE AND AGREE THAT EVERYTHING REGARDING THIS SWEEPSTAKES, INCLUDING THE PRIZE(S), ANY WEBSITE(S), AND ANY SOCIAL MEDIA PLATFORM(S) ARE PROVIDED “AS IS” AND THAT SPONSOR MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, ABOUT THE PRIZE(S) OR ANY WEBSITE(S), AND SPONSOR HEREBY DISCLAIMS ALL SUCH WARRANTIES, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. (BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN IMPLIED WARRANTIES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IN SUCH STATES, THE LIABILITY OF THE RELEASED PARTIES IS LIMITED TO THE FULLEST EXTENT PERMITTED BY SUCH STATE LAW.)
THE RELEASED PARTIES ARE NOT RESPONSIBLE FOR: (1) ANY INCORRECT OR INACCURATE INFORMATION, WHETHER CAUSED BY PARTICIPANTS, PRINTING OR PRODUCTION ERRORS, OR BY ANY OF THE EQUIPMENT OR PROGRAMMING ASSOCIATED WITH OR EMPLOYED IN THE SWEEPSTAKES; (2) TECHNICAL FAILURES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO MALFUNCTIONS, INTERRUPTIONS, OR DISCONNECTIONS IN NETWORK HARDWARE OR SOFTWARE; (3) UNAUTHORIZED HUMAN INTERVENTION IN ANY PART OF THE ENTRY PROCESS OR THE SWEEPSTAKES; (4) TECHNICAL OR HUMAN ERROR WHICH MAY OCCUR IN THE ADMINISTRATION OF THE SWEEPSTAKES, THE PROCESSING OF ENTRIES, OR THE NOTIFICATION OF ANY WINNER; OR (5) ANY INJURY OR DAMAGE TO PERSONS OR PROPERTY WHICH MAY BE CAUSED, DIRECTLY OR INDIRECTLY, IN WHOLE OR IN PART, FROM A PARTICIPANT’S PARTICIPATION IN THE SWEEPSTAKES OR RECEIPT OR USE OR MISUSE OF ANY PRIZE.
Only the number of prizes stated in these Official Rules is available to be won in the Sweepstakes. In the event that production, technical, seeding, programming, or any other reasons cause more than the stated number of prizes as set forth in these Official Rules to be available and/or claimed, Sponsor reserves the right to award the prize based upon random selection.
If any provision(s) of these Official Rules are held to be invalid or unenforceable, all remaining provisions hereof will remain in full force and effect.
To obtain a list of the winners, please send a request to team@huel.com (after Wednesday 23rd July).
This Sweepstakes is sponsored by Huel and any complaint about the Sweepstakes should be directed to Huel.
If you require any help or have any enquiries relating to these Official Rules, please contact Huel at the address above.
These Official Rules shall be governed by and construed under the laws of the State of New York without giving effect to any of its conflict of laws provisions thereof, and the parties submit to the exclusive jurisdiction of the state and federal courts within Dallas County, Texas or New York County, New York with respect to any legal suit, action, or proceeding arising out of or relating to this Sweepstakes, these Official Rules and/or any Prize. Participant agrees any and all disputes, claims and causes of action arising out of or connected with these Official Rules, the Sweepstakes and/or any Prize awarded shall be resolved individually, without resort to any form of class action.
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OFFICIAL RULES
Introduction
The Sweepstakes is sponsored by Huel Inc. (“Huel” or “Sponsor”), who can be contacted at 45 Main Street, Brooklyn, New York, 11201.
The Sweepstakes starts on 02:00 (PDT) Monday July 28th and ends on 09:00 (PDT) Sunday August 10th (the “Sweepstakes Period”).
Who can enter this Sweepstakes?
This Sweepstakes is open to participants who:
have registered to receive marketing emails from Huel prior to the start date of the Sweepstakes or who have a valid free-to-register Instagram, Facebook, TikTok or Reddit account;
are a legal resident of the United States (other than one of the Excluded Jurisdictions as indicated below); and
are aged 18 or over at the time of entry into the Sweepstakes.
The Sweepstakes is not open to residents of Arizona, Connecticut, or Rhode Island (the “Excluded Jurisdictions”).
The Sweepstakes is not open to directors, members, partners, employees, agents or consultants of Huel, any person who directly or indirectly controls or is controlled by Huel, or any supplier of goods or services in connection with the Sweepstakes, or their spouses, life partners, business partners or immediate family members.
By entering the Sweepstakes, you hereby warrant that all information submitted by you is true, current and complete. Sponsor reserves the right to verify the eligibility of all participants and disqualify a participant for submitting false information.
Sponsor is not responsible for lost, late, misdirected or otherwise unreceived Entries or Entries not received regardless of cause. In the event of a dispute over who submitted an Entry, the Entry will be deemed to have been directly submitted by the authorized account holder of the relevant account used to enter the Sweepstakes. The authorized account holder is deemed to be the natural person who is assigned to the account by the relevant entity responsible for assigning those accounts. By entering and/or participating, entrants agree to be bound by these Official Rules and Sponsor’s website Official Rules and Conditions (Huel Official Rules of Service | Huel US) and Privacy Policy (Privacy Policy | Huel US).
How to enter the Sweepstakes?
Participants can enter the Sweepstakes using one of three methods:
To enter the Sweepstakes via email, during the Sweepstakes Period participants must follow the link on the email advertising the Sweepstakes (the “Sweepstakes Email”), sent by the Huel team and complete the Typeform with their details (being their email address, first name, last name and region).
To enter the Sweepstakes on Instagram, Facebook, TikTok or Reddit during the Sweepstakes Period participants must follow the link on the post setting out the Entry instructions for this Sweepstakes to the Typeform, complete the Typeform with their details (being their email address, first name, last name and region) and sign up to receive Huel email marketing.
As an alternative method of entry, participants may also enter by following the link on the post setting out the Entry instructions for this Sweepstakes and emailing the Huel team directly at support@huel.com to notify them of their Entry.
Entries submitted in compliance with the foregoing and all other Official Rules in these Official Rules are hereafter “Entries” or, individually, an “Entry.”
Each participant can only enter the Sweepstakes once. Only the first Entry by each participant will be accepted and constitute a valid Entry. For the avoidance of doubt, if a participant has entered more than once, only their first Entry will be entered into the Sweepstakes.
On or about Monday, August 11th Sponsor will select 3500 winners in a random drawing from among all eligible Entries received, using a random computer-generated process.
Odds. The odds of winning depend on the number of eligible Entries received.
The winner will be notified on or about Monday, August 11th using the email address used to enter the Sweepstakes (the “Notification”).
The Prize must be claimed in accordance with the instructions in the Notification, within 48 hours of the Notification (the “Claim Period”). In order to receive their Prize, each winner must provide Sponsor with any further information requested by Sponsor, in accordance with the instructions set out in the Notification within this Claim Period. Failure to claim the Prize in accordance with the instructions in the Notification within the Claim Period will result in the forfeit of the Prize and an alternative winner will be chosen. If a winner is found to be ineligible or fails to comply with the Official Rules, then the winner may, in Sponsor’s sole discretion, be disqualified and an alternate winner will be selected.
Subject to verification of winner by Sponsor and compliance with these Official Rules, the Prize will be emailed to the winner, using the email address used to enter the Sweepstakes.
A PARTICIPANT IS NOT A WINNER OF ANY PRIZE UNLESS AND UNTIL SPONSOR HAS COMPLETED ITS VERIFICATION OF PARTICIPANT’S ELIGIBILITY.
The Prize
Each verified winner will receive:
One (1) Sample Pack of Daily Greens Ready-to-drink, containing three (3) cans in total, one (1) of each flavor (being Apple, Cucumber & Mint, Blueberry, Lemon & Thyme and Peach & Hibiscus) (the “Prize”).
The total value of the Prize is $12.50.
Each winner will receive their Prize within 21 days of the date they provide Sponsor with the information requested in the Notification. The Prize will be sent to the address provided by each winner and Sponsor shall be responsible for the costs of shipment. Winners who do not provide their shipping information will not receive the Prize.
Prizes are non-transferable, non-exchangeable, and have a cash value of zero. Prizes are for personal use only and are not for resale. Prizes may be forfeited in the event that Sponsor determines that the Prize is being misused. Sponsor reserves the right to substitute a Prize of an equal or greater value in its absolute discretion.
The winners shall receive nutritional information for each flavor on the side of each can. It is the responsibility of the winners to read the nutritional information and check for potential allergens. Sponsor accepts no liability for health issues or adverse reactions from potential allergens arising from any of the ingredients.
General
Decisions of Sponsor on all matters related to the Sweepstakes are final and binding. Sponsor reserves the right to cancel, suspend, or modify the Sweepstakes for any reason, including but not limited to, in the event the Sweepstakes is compromised by a virus, non-authorized human intervention, tampering, public health crisis, governmental action, product or supply chain issues, or other causes beyond the reasonable control of Sponsor which corrupt or impair the administration, security, fairness, integrity or proper operation of the Sweepstakes as determined by Sponsor, in its sole discretion. Should the Sweepstakes be terminated prior to the stated expiration date, Sponsor reserves the right to award prizes based on the Entries received before the termination date. Proof of sending or submission of an Entry will not be deemed proof of receipt by Sponsor.
Sponsor reserves the right to disqualify or prohibit the participation of an individual if fraud or tampering is suspected, if the individual fails to comply with any requirement of participation or with any provision in these Official Rules, if the individual’s behavior or communication at any point is disruptive, may or does cause damage or to any person, property, or reputation of Sponsor, or is otherwise not in accordance with all applicable laws and generally accepted social practices as determined in Sponsor’s sole discretion. CAUTION: ANY ATTEMPT TO DELIBERATELY DAMAGE OR UNDERMINE THE OPERATION OF THIS SWEEPSTAKES MAY BE A VIOLATION OF CRIMINAL & CIVIL LAWS. SPONSOR RESERVES THE RIGHT TO DISQUALIFY AND/OR SEEK DAMAGES FROM ANY INDIVIDUAL MAKING ANY SUCH ATTEMPTS TO THE FULL EXTENT PERMITTED BY APPLICABLE LAW.
With the exception of liability which cannot be excluded by law, Sponsor is not liable for, and you release Sponsor from, liabilities relating to any direct or indirect loss or damage which is suffered, as a result of entering the Sweepstakes, failing to win, winning, accepting or using a Prize.
Sponsor will use your personal details to contact you for administrative purposes relating to this Sweepstakes.
If you have elected to be added to Sponsor’s email database, you will also receive promotional emails with offers, news, products and information. You can unsubscribe at any time.
Sponsor will keep your personal information safe and will use your personal information in accordance with the privacy policies available on the Huel website (https://huel.com/pages/privacy-policy).
The winners’ surnames and geographic locations may be made available. The winners will have the right to object to this information being published or to request a reduction in the amount of information being published. Sponsor may be required to provide this information to the relevant regulatory authorities or otherwise publish this and/or other information to the extent necessary to comply with these Official Rules and applicable legal requirements.
Winners will be responsible for all federal, state, and local income taxes resulting from acceptance of the Prize.
This Sweepstakes is run by Sponsor, it has no affiliation with Instagram, Facebook, TikTok, or Reddit and they have no liability whatsoever for the running of this Sweepstakes. Any complaint about the Sweepstakes should be directed to Sponsor.
The decision of Sponsor regarding any aspect of the Sweepstakes is final and binding and no correspondence will be entered into about it.
Any cancellation or changes will be posted on the relevant Sweepstakes page at https://huel.com/pages/terms-and-conditions.
By entering this Sweepstakes, you agree to release, discharge and hold harmless Sponsor, Meta Platforms, ByteDance Ltd, Reddit Inc, and each of their respective directors, officers, employees, agents and assigns (the “Released Parties”) from any claims, losses, and damages arising out of, or relating to, your Entry, your participation in this Sweepstakes or any Sweepstakes-related activities, and the acceptance and use, misuse, or possession of any prize awarded hereunder (including, without limitation, any misrepresentation made by you in connection with the Sweepstakes; any non-compliance by you with these Official Rules; claims brought by persons or entities other than the parties to these Official Rules arising from or related to your involvement with the Sweepstakes; acceptance, possession, misuse or use of any prize or participation in any Sweepstakes-related activity or participation in this Sweepstakes; any malfunction, error or other problem arising in connection with the collection, processing, or retention of Entry information; or any typographical or other error in the printing, offering or announcement of any winner). The foregoing includes, without limitation, any claim for personal injury, property loss or damage, or death arising in any way in connection with the Sweepstakes.
Limitations of Liability. BY PARTICIPATING IN THE SWEEPSTAKES, PARTICIPANTS ACKNOWLEDGE AND AGREE THAT EVERYTHING REGARDING THIS SWEEPSTAKES, INCLUDING THE PRIZE(S), ANY WEBSITE(S), AND ANY SOCIAL MEDIA PLATFORM(S) ARE PROVIDED “AS IS” AND THAT SPONSOR MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, ABOUT THE PRIZE(S) OR ANY WEBSITE(S), AND SPONSOR HEREBY DISCLAIMS ALL SUCH WARRANTIES, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. (BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN IMPLIED WARRANTIES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IN SUCH STATES, THE LIABILITY OF THE RELEASED PARTIES IS LIMITED TO THE FULLEST EXTENT PERMITTED BY SUCH STATE LAW.)
THE RELEASED PARTIES ARE NOT RESPONSIBLE FOR: (1) ANY INCORRECT OR INACCURATE INFORMATION, WHETHER CAUSED BY PARTICIPANTS, PRINTING OR PRODUCTION ERRORS, OR BY ANY OF THE EQUIPMENT OR PROGRAMMING ASSOCIATED WITH OR EMPLOYED IN THE SWEEPSTAKES; (2) TECHNICAL FAILURES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO MALFUNCTIONS, INTERRUPTIONS, OR DISCONNECTIONS IN NETWORK HARDWARE OR SOFTWARE; (3) UNAUTHORIZED HUMAN INTERVENTION IN ANY PART OF THE ENTRY PROCESS OR THE SWEEPSTAKES; (4) TECHNICAL OR HUMAN ERROR WHICH MAY OCCUR IN THE ADMINISTRATION OF THE SWEEPSTAKES, THE PROCESSING OF ENTRIES, OR THE NOTIFICATION OF ANY WINNER; OR (5) ANY INJURY OR DAMAGE TO PERSONS OR PROPERTY WHICH MAY BE CAUSED, DIRECTLY OR INDIRECTLY, IN WHOLE OR IN PART, FROM A PARTICIPANT’S PARTICIPATION IN THE SWEEPSTAKES OR RECEIPT OR USE OR MISUSE OF ANY PRIZE.
Only the number of prizes stated in these Official Rules is available to be won in the Sweepstakes. In the event that production, technical, seeding, programming, or any other reasons cause more than the stated number of prizes as set forth in these Official Rules to be available and/or claimed, Sponsor reserves the right to award the prize based upon random selection.
If any provision(s) of these Official Rules are held to be invalid or unenforceable, all remaining provisions hereof will remain in full force and effect.
To obtain a list of the winners, please send a request to team@huel.com (after Thursday August 28th).
This Sweepstakes is sponsored by Huel and any complaint about the Sweepstakes should be directed to Huel.
If you require any help or have any enquiries relating to these Official Rules, please contact Sponsor at the address above.
These Official Rules shall be governed by and construed under the laws of the State of New York without giving effect to any of its conflict of laws provisions thereof, and the parties submit to the exclusive jurisdiction of the state and federal courts within Dallas County, Texas or New York County, New York with respect to any legal suit, action, or proceeding arising out of or relating to this Sweepstakes, these Official Rules and/or any Prize. Participant agrees any and all disputes, claims and causes of action arising out of or connected with these Official Rules, the Sweepstakes and/or any Prize awarded shall be resolved individually, without resort to any form of class action.
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